returns policy

At objéo, we strive to provide you with the best shopping experience possible. We understand that sometimes, returns may be necessary. That's why we have implemented a straightforward and convenient returns policy to ensure your satisfaction.

Return Eligibility

You may be eligible for a return under the following conditions:

  1. Damaged or Defective Products: If you receive a product that is damaged, defective, or not as described, please contact us within 30 days of receiving the item to request a return. We will gladly provide a refund or replacement.
  2. Change of Mind: For non-defective items, if you change your mind about a purchase, you can return the unused product in its original condition and packaging within 30 days of receiving the item. In this case, you may be responsible for return shipping costs.

Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer support team at to request a return authorization and receive further instructions.
  2. Prepare the Item: Ensure the product is in its original condition and packaging, including all accessories, manuals, and labels.
  3. Pack and Ship: Safely package the item and ship it to the address provided by our customer support team. You are responsible for return shipping costs unless the return is due to a damaged or defective product.
  4. Confirmation: Once we receive the returned item and inspect it, we will notify you regarding the approval or rejection of your refund.

Refund Policy

If your return is approved, we will process your refund within 30 days of receiving the returned item. The refund will be issued to the original payment method used for the purchase. Please note that it may take some time for the refund to appear in your account, depending on your payment provider.


Please be aware of the following exception:

  1. Custom or Personalized Items: Items that are customized or personalized to your specifications may not be eligible for return or refund unless they are damaged or defective.

Contact Us

If you have any questions about our returns policy or need assistance with a return, please don't hesitate to contact us at Our dedicated customer support team is here to help.

By making a purchase from objéo, you acknowledge that you have read, understood, and agreed to this Returns Policy.

We value your satisfaction and are committed to providing you with a seamless shopping experience. Thank you for choosing objéo!